@font-face{font-family:Sarabun;src:url(/fonts/Sarabun-Regular.ttf) format("truetype");font-weight:400;font-display:swap}@font-face{font-family:Sarabun;src:url(/fonts/Sarabun-SemiBold.ttf) format("truetype");font-weight:600;font-display:swap}:root{--ink:#16181a;--ink-soft:#4a5157;--paper:#f6f5f1;--card:#fff;--line:#dddcd6;--green:#0b6e4f;--green-soft:#ddeee6;--red:#c62828;--red-dark:#8e1b1b;--red-soft:#fbe3e3;--amber:#9a6400;--amber-soft:#fdf0d5}*{box-sizing:border-box}body{margin:0;font-family:Sarabun,Tahoma,sans-serif;background:var(--paper);color:var(--ink);font-size:15px;line-height:1.6}button{cursor:pointer}button,input,select{font:inherit}.topbar{display:flex;align-items:center;gap:16px;padding:10px 20px;background:var(--card);border-bottom:1px solid var(--line)}.topbar h1{font-size:17px;margin:0;font-weight:600}.grow{flex:1 1}.muted{color:var(--ink-soft)}.small{font-size:13px}.layout{display:grid;grid-template-columns:380px 1fr 340px;height:calc(100vh - 53px)}@media (max-width:1200px){.layout{grid-template-columns:320px 1fr}.detail{display:none}}.detail,.queue{overflow-y:auto;background:var(--card)}.queue{border-right:1px solid var(--line)}.detail{border-left:1px solid var(--line);padding:16px}.counts{display:flex;gap:8px;padding:12px;border-bottom:1px solid var(--line)}.count{flex:1 1;text-align:center;padding:8px 4px;border-radius:10px;background:var(--paper)}.count b{display:block;font-size:20px}.filters{display:flex;gap:8px;padding:12px;border-bottom:1px solid var(--line)}.filters select{flex:1 1;padding:8px;border:1px solid var(--line);border-radius:8px;background:#fff}.case{display:block;width:100%;text-align:left;border:0;border-bottom:1px solid var(--line);padding:12px 14px;background:transparent}.case:hover{background:var(--paper)}.case[aria-selected=true]{background:var(--green-soft)}.case .row{display:flex;align-items:center;gap:8px}.case .who{font-weight:600}.wait{margin-left:auto;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.pill,.wait{font-weight:600}.pill{display:inline-flex;align-items:center;gap:6px;padding:2px 10px;border-radius:999px;font-size:12px}.pill.critical{background:var(--red-soft);color:var(--red-dark)}.pill.warn{background:var(--amber-soft);color:var(--amber)}.pill.new{background:var(--paper);color:var(--ink-soft)}.pill.ok{background:var(--green-soft);color:var(--green)}#map{height:100%}#map,.btn{width:100%}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:12px;border:0;border-radius:10px;background:var(--green);color:#fff;font-weight:600;margin:4px 0}.btn.quiet{background:#fff;color:var(--ink);border:1.5px solid var(--line)}.btn.danger{background:var(--red)}.btn:disabled{opacity:.5;cursor:default}.field{display:block;margin-bottom:12px}.field input{width:100%;padding:10px;border:1.5px solid var(--line);border-radius:8px}.login{max-width:380px;margin:8vh auto;background:var(--card);padding:28px;border-radius:16px}.err{background:var(--red-soft);color:var(--red-dark)}.err,.note{padding:10px 12px;border-radius:8px;margin:8px 0}.note{background:var(--amber-soft);color:var(--amber);font-size:13px}.kv{display:flex;gap:8px;padding:4px 0}.kv span:first-child{color:var(--ink-soft);min-width:96px}.contact{display:flex;align-items:center;gap:8px;padding:8px 0;border-bottom:1px solid var(--line)}.contact a{margin-left:auto;color:var(--green);text-decoration:none}.contact a,h3{font-weight:600}h3{font-size:14px;text-transform:none;color:var(--ink-soft);margin:18px 0 6px}